Steve Smart, Owner
Steve’s passion for leadership comes from a desire to build relationships and lift people up to achieve their greatest potential. Steve recognizes that to achieve this means employing a leadership model based on values and service. Consequently he strives to embody the principles of Servant Leadership; these are the guiding standards that inform all areas of his life.
“We are in the business of providing professional, ethical and innovative sign language interpreting services, but the truth is, that is simply a byproduct of individuals who are on the path of achieving their greatest potential by nurturing the mind, body and spirit.”
Steve’s vision for PIE is an outward focused agency in which service to others before self is of greatest importance. His charge to all team members is to be open, live with deep respect for others and move forward with the intention that you will leave each situation and person encountered better than they were found.
Amy Fryman, General Manager
Amy Fryman joined the PIE team in 1999. Amy is known among her colleagues as a forward thinker, utilizing her foresight and conceptualization skills to look towards and create a brighter future. When starting as PIE’s Interpreter Coordinator in the beginning of her career, Amy honed the principles of listening and empathy – actively attending to the needs of customers, employees and clients. During that time she demonstrated her commitment to the growth of others by welcoming and supporting new team members to the company and the field.
In her current position as General Manager, Amy continues to use and develop the skills she has attained thus far and strives to pay forward the time, energy and compassion others shared with her. The ability to foster relationships with those around her brings her the greatest joy. Looking ahead, Amy is committed to continued development of self and the PIE team as it works to build relationships with each other and the greater community, and supporting PIE in evolving to its full potential.