PRIVACY NOTICE

Last Updated: August 27, 2026

Thank you for choosing to be part of our community at Smart Interpreting Services, Inc., doing business as Professional Interpreting Enterprise (“Professional Interpreting Enterprise,” “we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regard to your personal information, please contact us at piecoordination@pieinc-wi.com.

When you visit our website, https://www.pieinc-wi.com/ (the “Website”), and more generally, use any of our services (the “Services,” which include the Website), we appreciate that you are trusting us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain in the clearest way possible what information we collect, how we use it, how we may share it, and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately.

This privacy notice applies to all information collected through our Services (which, as described above, includes our Website), as well as any related services, sales, marketing, or events.

Please read this privacy notice carefully as it will help you understand what we do with the information that we collect.

WHAT INFORMATION DO WE COLLECT?
HOW DO WE USE YOUR INFORMATION?
WILL YOUR INFORMATION BE SHARED WITH ANYONE?
HOW LONG DO WE KEEP YOUR INFORMATION?
HOW DO WE KEEP YOUR INFORMATION SAFE?
DO WE COLLECT INFORMATION FROM MINORS?
WHAT ARE YOUR PRIVACY RIGHTS?
CONTROLS FOR DO-NOT-TRACK FEATURES
DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
DO WE MAKE UPDATES TO THIS NOTICE?
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
HOW CAN YOU REVIEW, UPDATE OR DELETE THE DATA WE COLLECT FROM YOU?

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Website, or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the Website, the choices you make, and the products and features you use. The personal information we collect may include the following:

Personal Information Provided by You. We collect names; phone numbers; email addresses; mailing addresses; billing addresses; and other similar information.

Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number) and the security code associated with your payment instrument. Payment information is processed and stored by our payment processing provider, MX Merchant. Additional information regarding MX Merchant’s privacy practices may be found in its privacy notice.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

2. HOW DO WE USE YOUR INFORMATION?

In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

We use personal information collected via our Website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.

We use the information we collect or receive:

Fulfill and manage your orders. We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the Website.
Administer prize draws and competitions. We may use your information to administer prize draws and competitions when you elect to participate in our competitions.
To deliver and facilitate delivery of services to the user. We may use your information to provide you with the requested service.
To respond to user inquiries/offer support to users. We may use your information to respond to your inquiries and solve potential issues you might have with the use of our Services.
To send you marketing and promotional communications. We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. For example, when expressing an interest in obtaining information about us or our Website, subscribing to marketing, or otherwise contacting us, we may collect personal information from you. You can opt out of our marketing emails at any time.Mobile information, including mobile phone numbers and text messaging information, is excluded from these marketing permissions. Mobile information will not be shared with third parties or affiliates for their own marketing or promotional purposes. Text messaging originator opt-in data and consent information will not be shared with any third parties for marketing or promotional purposes.
Deliver targeted advertising to you. We may use your information to develop and display personalized content and advertising, and may work with third parties who do so, tailored to your interests and/or location and to measure its effectiveness.Mobile information and text messaging originator opt-in data and consent information will not be shared with third parties or affiliates for their own marketing or promotional purposes.

3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

In Short: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

We may process or share your data that we hold based on the following legal bases:

Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena, including in response to public authorities to meet national security or law enforcement requirements.
Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

Other circumstances in which information may be shared

More specifically, we may need to process your data or share your personal information in the following situations:

Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Text Messaging and Mobile Information

No mobile information will be shared with third parties or affiliates for their own marketing or promotional purposes. This includes mobile phone numbers and information associated with text messaging.

Text messaging originator opt-in data and consent information will not be shared with any third parties for marketing or promotional purposes. This information will be used only for the purposes for which you have provided consent, for the delivery and administration of requested communications or Services, or as otherwise permitted or required by applicable law.

Your consent to receive text messages will not be used as permission to provide your mobile information to unrelated third parties or affiliates for their own marketing or promotional purposes.

We may share information when necessary to provide the requested Services, operate our communications systems, comply with legal obligations, protect our rights, prevent fraud or abuse, or fulfill other legitimate business obligations. Any such sharing will remain subject to applicable privacy and communications laws.

4. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law, such as tax, accounting, or other legal requirements. No purpose in this notice will require us keeping your personal information for longer than one year unless a longer period is required or permitted by applicable law.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible—for example, because your personal information has been stored in backup

Privacy Policy